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Help & how-to

Managing your subscription

Change, cancel or update payment details for your plan.

For parents

Your plan

Your plan on Parent Home shows what your plan includes now and what upgrading would add. Prices are on the Pricing page.

Changing or cancelling

  1. Open Account & subscription (from the menu under your name).
  2. Click Manage subscription. This opens our secure payment provider's page.
  3. From there you can change plan, update your card or cancel.

If you cancel, you keep access until the end of the period you have already paid for.

Receipts and payment problems

We email a receipt each time a payment is taken. If a payment fails we let you know by email, and you can update your card from Manage subscription.

Need help?

Use the Contact page and we will get back to you.